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Phone & Laptop Repair in Covent Garden

Cracked phone screen? Fixed while you wait.

Most phone and tablet screens take 30–60 minutes at 15 New Row. Diagnosis is free and you get a written quote before we start.

MacBook and laptop repair, down to the board.

Screens, batteries, keyboards, liquid damage and logic boards on MacBook, Dell, HP, Lenovo, Asus and Surface.

Smashed iPad glass, made as good as new.

iPad, iPad Pro, iPad mini, Galaxy Tab and most Android tablets — glass, displays, batteries and charging ports.

Sell your old device — working or broken.

We buy phones, tablets, laptops and Macs and make you an offer on the spot. Put it towards a repair in the same visit.

  • 4.8 on Google · 429 reviews
  • Free diagnosis
  • Open daily 9:00 am–9:00 pm
A smartphone taken apart into its layers — cracked glass, display, frame, battery and board — above a concrete plinth
Screen & glassMost done in 30–60 min
Battery & charging portWhile you wait
An open laptop on a concrete plinth with its bottom case lifted to show the board, fans and battery
Logic boardBoard-level repair
Fans & batteryMacBook & Windows
A tablet on concrete with its shattered front glass lifted away by a suction tool
Glass & displayBonded or modular
A stack of used phones, a tablet and a laptop on a concrete shelf with a red tag
Offer on the spotNo obligation
4.8 Google · 429 reviews

Fixed while you wait, on New Row

We fix iPhone, Samsung, Google Pixel and Android phones, iPad and Android tablets, MacBook, iMac and every major Windows laptop, plus desktop PCs and printers. We also buy and sell devices, take on older models most shops turn away, and come out to homes and offices across central London.

  • Free
    Diagnosis. We tell you what’s wrong before anything starts.
  • 30–60 min
    Most phone and tablet screens, done while you wait.
  • In writing
    Your quote, agreed before we pick up a screwdriver.
  • 7 days
    Open 9:00 am–9:00 pm. Walk in or book ahead.

Can we fix it today?

Your device
What’s wrong

Usually fixed while you wait.

Most iPhone cracked screen repairs take 30–60 minutes if the part is in stock. We’ll confirm the time and give you a written quote first.

We’re open every day, 9:00 am – 9:00 pm, at 15 New Row.

What we fix

Pick your device to see the faults we fix most often and what to expect when you bring it in.

All repair services
An iPhone opened on a grey repair mat with its display lifted, beside a red screwdriver

iPhone repair

Screens, batteries, charging ports, cameras, back glass and water damage, from older iPhones to the latest models. Most screens are done while you wait.

  • Screen replacement
  • Battery
  • Charging port
  • Back glass
  • Camera
  • Water damage

How a repair works

No price list to decode and no surprises. You see the fault and the cost before any work starts.

  1. A hand holding a phone with a repair time booked on screen

    Book online or walk in

    Pick a time, or just come to 15 New Row any day 9:00 am–9:00 pm.

  2. A customer handing a cracked phone across a concrete counter

    We take it in

    Hand it over at the counter and tell us what happened — we log the device and the fault.

  3. A phone under a magnifier lamp with multimeter probes on its battery connector

    Free diagnosis & quote

    We find the fault and give you a written quote. You decide — no fix, no charge.

  4. Gloved hands using tweezers to connect a new screen inside an open phone

    The repair

    Most screens and batteries take 30–60 minutes. Bigger jobs get a collection time.

  5. A repaired phone being handed back across the counter

    Back in your hand

    We test it with you before you leave — fixed, cleaned and ready to go.

Why Covent Garden chooses us

4.8

Average rating on Google from 429 reviews.

Read the reviews
  • Independent, and honest about it

    We’re not an Apple or Samsung authorised centre. We take on older models and jobs others turn away, and we’ll tell you straight when a repair isn’t worth it.

  • Older models welcome

    BlackBerry, Xperia and discontinued handsets included. If the part still exists, we’ll find it.

  • Can’t get an Apple Store slot?

    We’re a short walk away on New Row. No appointment needed — walk in today. Directions

  • We come to you

    Home and office callouts across central London, and we buy and sell devices in the same visit.

A calm repair workshop with a long concrete bench, tools on a pegboard and a red stool

What customers say

Straight from our Google reviews — from smashed iPad screens to laptops with more than one fault.

  • 4.8

    From 429 Google reviews

  • “Amazing job of restoring my children’s smashed and cracked iPad screens so they are now as good as new. And a quick turnaround time too.”
    Annabella S.iPad screens
  • “Fixed my phone (an annoying Google curved screen phone!) and there was a slight issue a few weeks later which they dealt with super speedily for no additional cost.”
    Courtenay W.Google Pixel
  • “Great service and turnaround time, and very helpful staff. Got a battery replacement for an older iPad and gave it a bit more life.”
    Ahmed A.iPad battery
  • “They managed to repair my laptop in a very short span of time as it had many issues!”
    Kurt F.Laptop
  • “I work nearby and had to fix 3 different tablets — they were so helpful and quick and all works perfectly!”
    Gavin C.Tablets
  • Had a repair with us? We’d love to hear how it went.

    Read all reviews

Sell or trade in your device

Phones, tablets, laptops and Macs — working or broken. Bring it in, we check it while you wait and make you an offer on the spot, with no obligation to take it.

  • Broken devices too
  • Data wiped in front of you
  • Put it towards a repair
Used phones, a tablet and a laptop stacked on a concrete shelf with a red tag

Hours & how to find us

On New Row, the lane between St Martin’s Lane and Bedford Street — a short walk from Covent Garden and Leicester Square stations.

New Row in Covent Garden, a narrow pedestrian lane of shopfronts
New Row, Covent Garden
Monday – Friday
9:00 am – 9:00 pm
Saturday
9:00 am – 9:00 pm
Sunday
9:00 am – 9:00 pm
Charing Cross Rd St Martin’s Lane Garrick St King St Bedford St Long Acre Strand Covent Garden Piazza New Row Covent Garden Leicester Square 15 New Row Not to scale

Questions, answered

Can’t see yours? Message us on WhatsApp with your device and the fault and we’ll come back to you.

Ask on WhatsApp
How long does a phone screen repair take?

Most phone and tablet screens take 30 to 60 minutes, so you can wait in the shop or come back the same afternoon. If a part needs ordering, we’ll tell you how long before you leave.

How much will my repair cost?

You’ll know before anything starts. Diagnosis is free and you get a written quote for your exact model and fault — if you’d rather not go ahead, it costs you nothing. For a quick figure, WhatsApp us the model and what’s wrong.

Do I need an appointment?

No. We’re a walk-in shop open 9:00 am to 9:00 pm every day. Booking ahead simply lets us have the part ready for you.

Do you repair older or discontinued models?

Yes — BlackBerry, Sony Xperia and older iPhones and Galaxies included. If the part still exists we’ll find it, and if it doesn’t we’ll tell you straight away.

Do you come to homes and offices?

Yes. We do home and office callouts across central London for computers, printers and anything that’s awkward to carry in. Call 020 8616 8260 to arrange a visit.

Do you buy used or broken phones?

Yes. We buy phones, tablets, laptops and Macs, working or not. Bring it in for an on-the-spot offer, or put the value towards a repair or a replacement.

Broken? Bring it to New Row.

No appointment needed. Free diagnosis, a written quote, and most screens fixed while you wait.